{"id":346,"date":"2026-07-17T14:07:58","date_gmt":"2026-07-17T12:07:58","guid":{"rendered":"https:\/\/www.phscoo.at\/instructions-product-documentation\/"},"modified":"2026-07-19T01:20:48","modified_gmt":"2026-07-18T23:20:48","slug":"instructions-product-documentation","status":"publish","type":"page","link":"https:\/\/www.phscoo.at\/en\/instructions-product-documentation\/","title":{"rendered":"Instructions &#038; product documentation"},"content":{"rendered":"<main class=\"phscoo-page\"><section class=\"phscoo-page-hero phscoo-page-hero--anleitungen-produktunterlagen alignfull\"><img decoding=\"async\" class=\"phscoo-page-hero__media\" src=\"\/wp-content\/themes\/phscoo-at\/assets\/images\/phscoo-app.webp\" alt=\"\" aria-hidden=\"true\" style=\"object-position:center 50%\"><div class=\"phscoo-page-hero__overlay\" aria-hidden=\"true\"><\/div><div class=\"phscoo-page-hero__inner\"><p class=\"phscoo-page-hero__eyebrow\">Documents and technical assistance<\/p><h1>Instructions &#038; product documentation<\/h1><p class=\"lead\">Correctly identify the model, assign operating documents and find reliable instructions for commissioning, the app and maintenance.<\/p><div class=\"phscoo-page-hero__actions\"><a class=\"phscoo-page-hero__primary\" href=\"https:\/\/www.phscoo.at\/en\/contact\/\">Request documentation<\/a><a class=\"phscoo-page-hero__secondary\" href=\"https:\/\/www.phscoo.at\/en\/phscoo-models\/\">PHSCOO models<\/a><\/div><\/div><\/section><section class=\"phscoo-section\"><h2>Which document do you need?<\/h2><div class=\"phscoo-prose-grid\"><article><h3>Operation &#038; safety<\/h3><p>For assembly, folding, loading, driving modes, lighting and the checks before the first ride.<\/p><\/article><article><h3>App &#038; connection<\/h3><p>For Bluetooth connection, account setup, ride data and available firmware updates.<\/p><\/article><article><h3>Service &#038; spare parts<\/h3><p>For part identification, maintenance questions, error codes and technical questions to the workshop.<\/p><\/article><\/div><\/section><section class=\"phscoo-section\"><h2>Clearly assign the model<\/h2><ul><li>Product name and exact variant<\/li><li>Serial number from nameplate<\/li><li>Year of purchase or order number<\/li><li>Photos of display, connections and affected parts<\/li><li>Current app version and displayed error message<\/li><\/ul><\/section><section class=\"phscoo-section\"><h2>Before the first trip<\/h2><ul><li>Check scope of delivery and visible condition<\/li><li>Completely lock the folding mechanism<\/li><li>Check tires, brakes, lights, indicators and bell<\/li><li>Use a suitable charger according to the manufacturer&#8217;s instructions<\/li><li>Check the area of application of the specific variant in Austria<\/li><\/ul><\/section><section class=\"phscoo-section\"><h2>Current product and help pages<\/h2><ul class=\"phscoo-link-list\"><li><a href=\"https:\/\/www.phscoo.at\/en\/phscoo-models\/\">PHSCOO Compare models<\/a><\/li><li><a href=\"https:\/\/www.phscoo.at\/en\/service-repair\/\">Service &#038; repair<\/a><\/li><li><a href=\"https:\/\/www.phscoo.at\/en\/faq\/\">Purchase and service FAQ<\/a><\/li><\/ul><\/section><nav class=\"phscoo-related-links\" aria-labelledby=\"related-anleitungen-produktunterlagen\"><p class=\"phscoo-section__eyebrow\">Read more<\/p><h2 id=\"related-anleitungen-produktunterlagen\">Suitable for this<\/h2><div class=\"phscoo-related-links__grid\"><a href=\"https:\/\/www.phscoo.at\/en\/phscoo-models\/\"><strong>PHSCOO models<\/strong><span>Assign documents to the correct model and product version.<\/span><\/a><a href=\"https:\/\/www.phscoo.at\/en\/service-repair\/\"><strong>Service and repair<\/strong><span>If you have error codes or technical questions, ask for help.<\/span><\/a><a href=\"https:\/\/www.phscoo.at\/en\/faq\/\"><strong>Frequently asked questions<\/strong><span>Find answers about operations, service and ordering.<\/span><\/a><\/div><\/nav><section class=\"phscoo-cta alignfull\"><h2>Document not found?<\/h2><p>Send model, serial number and required information. We check the appropriate document.<\/p><p><a class=\"phscoo-pill phscoo-pill--light\" href=\"https:\/\/www.phscoo.at\/en\/contact\/\">Request documentation<\/a><\/p><\/section><\/main>","protected":false},"excerpt":{"rendered":"<p>Documents and technical assistance Instructions &#038; product documentation Correctly identify the model, assign operating documents and find reliable instructions for commissioning, the app and maintenance. Request documentationPHSCOO models Which document do you need? Operation &#038; safety For assembly, folding, loading, driving modes, lighting and the checks before the first ride. App &#038; connection For Bluetooth [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-346","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.phscoo.at\/en\/wp-json\/wp\/v2\/pages\/346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.phscoo.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.phscoo.at\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.phscoo.at\/en\/wp-json\/wp\/v2\/comments?post=346"}],"version-history":[{"count":0,"href":"https:\/\/www.phscoo.at\/en\/wp-json\/wp\/v2\/pages\/346\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.phscoo.at\/en\/wp-json\/wp\/v2\/media?parent=346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}